Hakan Okan Bee Organic Cotton Company can buy online at www.beeorganiccotton.com, the shopping site.

The products you will buy are under the guarantee of the manufacturer and the importer company. The product you purchased

The invoice that we will send together with you replaces the warranty certificate for these products.

For this reason, please keep the invoices that will be sent to you by us carefully.

Before using our products, read the user manual and operating instructions.

Please read carefully.

Right of Withdrawal

Do not allow the product you have purchased to deteriorate without unpacking or using it.

You can return it within (7) days from the delivery date. Return the product

including your invoice number and order number, specifying the reason for the return before you return it.

send an email to info@beeorganiccotton.com. Hakan Okan Bee Organic Cotton Company contact

After the e-mail or fax you sent to our channels is forwarded, we will contact you.

and will inform you about the return processes of the products. with the product

must be sent back to us on the invoice issued in your name. a replacement for the returned product.

The cost of another product or product will be refunded to your credit card. Due to return

Transport costs to be paid will be borne by you.

Items Damaged During Transport

The cargo from which you receive the packages that you think are damaged during shipment.

You have to open it in front of the authorized person and check it. If there is damage to the product

Do not take delivery of the product by keeping a record with the cargo company. After the product is received

After that, you have accepted that the cargo company has fully fulfilled its duty.

don’t forget.

Faulty Products

Please send an e-mail containing your invoice and order numbers to info@gokhanoguztimur.com by specifying the faulty products that were not noticed during the delivery and the errors that occurred in the application, or contact the Hakan Okan Bee Organic Cotton Company communication channels.

If your reason for return is deemed appropriate, the faulty product will be replaced with a new one after sending the invoice to our store together with the returned product. Refunds will be paid due to transportation costs will be borne by you.

PAYMENT AND DELIVERY

Cargo and Shipment Assurance

All your orders are in secure and discreet packages. Courier or cargo carrying

The company knows the product content. Necessary information on the box of your products

is writing.

2.Shipment

Except for products specified as expedited shipping, if your order is out of working hours

it is loaded in the first 3 (three) working days following the order. of the products to you

In order for the products to be shipped, the necessary payment transactions are made by you.

must be completed.

3.Privacy

Only your signature at the time of delivery so that we can track your receipt of your products.

required. If you are not at the address when the cargo arrives, do not worry.

The address of the place where you need to receive your cargo will be left as a note on your door. your cargo

In case you cannot receive it, your order will be repeated approximately 1 (one) week later.

will be shipped back to us.

  1. Delivery and Pricing

When you order your products, the product you receive automatically by the system and

Depending on the effect of the region you are in, the shipping fee is charged to you during shopping.

information will be displayed and the shipping fee will be charged from you and the contract of our own company will be

It will be delivered to you with the agreement with the cargo company. The period and

According to the campaigns, free shipping service can be offered by us. This

The application is valid only within Turkey and outside of Turkey and sent to the TRNC.

will be invalidated in the products and from the customer according to the overseas pricing schedule.

pricing will be made, for this pricing, the customer will be contacted and informed.

will be given.